#Management Sciences

International Marketing and Customer Experience of Hilton Hotel Inc

International Marketing

In this international marketing report, the analysis of the current domestic marketing strategies of the company with the domestic strategy for the brand and the marketing communication strategies are examined. Evaluation of the marketing communication and improve the specific changes, the current operations are examined. The strategic marketing plan of Hilton Hotel Inc can be addressed in the future, the organizational values are analyzed in the current marketing strategy. The evaluation of models that are used to describe the organizational planning, the determination of the domestic strategies of the company, and the evaluation of the marketing mix elements, the organizational performance are established in the future.

Hilton Hotels is a global brand of full-service hotels as well as resorts that improve the flagship brand of hospitality. As an American hospitality brand, Hilton Hotel improves the organizational performance and the demands of the customers. It is a subsidiary hospitality company that wants to expand the operations of the company across the United Kingdom. The hotel company was founded in the year 1919 by the Conrad Nicholson Hilton. There are almost 584 hotels operated by the Hilton Hotels in the worksite area. As the parent firm, the company expands its operations all over the world with reliable and effective strategies.  To proceed with the operations and manage the current values, the organizational functions are applicable in the future.

Company’s Current Domestic Strategy:

The company focuses on understanding as well as meeting the needs of the local markets. Domestic marketing campaigns typically consider factors like local competitors, consumer preferences, and the culture plans of the firms to meet the specific nature of the country. Domestic marketing improves organizational performance and generates valuable positions that increase organizational interactions in the future. Carrying out all the marketing activities that refer to the marketing activities within the national boundaries, the business plans must be reliable. To proceed with the local markets and generate the scope of the business, the current operations of the business are valuable in the strategic plans.

Building the proper language plan and increasing the organizational performance, the current strategies must be valuable. Domestic marketing strategy helps to understand the operations, nature, and entire experiences of the target market that are most familiar with the advanced resources of the business. It is one of the reliable and applicable terms that increase the organizational functions in the cleared or the strategic plans.  In the hospitality and hotel industry, the management of the business develops an effective nature that increases the organizational facilities and improves the reliable positions in the future. Having the same languages and cultures, the organizational facilities are valuable to take the reliable processes. In international marketing, the strategies of multiple countries have effective resources that increase the business functions and take better changes throughout certain plans. In global marketing, the organizational functions are reliable to proceed the better and the sustainable operations.

1. Domestic marketing strategy for Hilton Hotel Inc:

In the domestic market the UK, the Hilton Hotel company uses a social media strategy that increases the customers’ operations and reliable processes in the valuable terms. Examining the change and updating the higher position, the organizational firms can see the change. The loyalty of the guests and the collateral activities that get by the business in the domestic strategies. To improve organizational performance and generate an effective marketing strategy, social media advertising helps Hilton Hotels to raise the organizational learning process. Partnership, public relations, and online reputation management are the key activities that increase the business plans and reliable activities toward the internal forms of the business operations. Various activities that used to improve the organizational direction and make valuable plans for the future.

Building partnerships helps Hilton Hotel expand its operations into the global market and determine the largest growth networks that increase organizational performance. Boosting the visibility of the brand and driving sales, the current management activities become valuable increasing the business growth and reliable success. In the market of United Kingdom, the management of the company involves the customers of the UK to increase the business reputation and the determination of the current reputation. Social media advertising helps to increase organizational performance and takes valuable strategic positions that allow valuable and reliable progress.

2. Marketing communication strategy for Hilton UK:

Marketing communication is the process of messaging and the media that marketers use to communicate with the target markets. Traditional advertising as well as direct marketing refers to the planned changes that improve the organizational interactions. With the help of social advertising, the current practices of the business be reliable in the future allows to meet the expectations of the customers. Digital media, government, communication, advertising, and public relations are the collaborative forms that increase the organizational planning and managing the higher roles of the business success. The social media platforms for the Hilton company help to improve the direct relationship with the customers and help the advertisers of the Hilton Group to improve the trace and the restaurants’ experiences. Generating higher awareness as well as consideration of the business plans, the organizational core activities are useful to improve the business plans through reliable operations.

Business management plays an integral role in improving the engagement of the customers and staying at the top of the mind increases the organizational facilities. Generating the business functions and determining reliable success, Hilton Hotel improves the customers’ experiences. In the hotel industry, the main role of communication is one of the best and the reliable process. To improve the clarity of customers and build the split of the resources into reliable categories, the organizational directions play an integral part. By being authentic and developing specific goals, Hilton Hotels can improve its organizational plans through reliable and sustainable processes. Respond to promote and learn more from the reviews of guests, the organizational learning power becomes valid and increases the business strategic changes. Hilton Group has a marketing manager who is responsible for the coordination and execution of the activities with the customers in the domestically as well as internationally brand.

Developing the organizational performance and improving the higher changes, the business planning must be reliable as proceeding with the change. Long-term management marketing strategies increase Hilton Hotels’ strengths and raise the overall planning regarding the competitive strengths. In the domestic market of the UK, Hilton Hotel Inc. develops the techniques of marketing that are used to promote the services, enhance the visibility of the brand, and attract the overall reputation of the guests with reliable and sustainable planning. Loyalty programs and key partnership activities are examined to increase the business growth activities in the current and future operations. Having a direct relationship with the customers of the UK, the Hilton Hotel Group can easily fulfill the expectations and analyze the needs of the company. Generating the entire loyalty programs and personalized e-mail campaigns, the organizational facilities are reliable in the current and sustainable positions.

Boosting the organizational programs and managing the higher changes, the firms’ growth is valuable in the current markets. Hotel marketing is the key process by which the company ensures that the hotel appears in front of the right people at the right time with the use of the right messaging techniques. Booking the competitive market and improving the organizational praises, the current functions are valuable in the cleared or the valuable plans. To persuade the consumers or the business with the consumer target market, Hilton Hotel company improves the organizational functions and the reliable processes in the current activities.

Marketing communication strategies of Hilton Hotel increase the business plans and improve the specific directions., To boost the organizational planning and manage the greater responses, the business resources are examined in the future. Purchasing the product and the services, the organizational values are valuable in the strategic change. Boosting the organizational planning and determining the valuable plans, the firms’ intentions are added with reliable success. In the domestic market, the company’s operations and valuable processes are examined in the detailed forms of business success. In this modern world, the management of the business plays an integral part that increases the organizational descriptions and takes reliable activities in the future.

Strategic marketing plan for Hilton Hotel:

1. Academic underpinning marketing plan:

In marketing the products and services of Hilton Hotel in the Indian market as an international country, the management of the business plays an integral part that increasing organizational-specific growth. By building organizational planning and generating valuable intentions, organizational success becomes reliable. By analyzing the expectations of the customers and improving the business planning, the organizational large operations are reliable in the detailed or the specific terms. Evaluating the organizational performance and managing the higher successes the firms’ operations must be reliable. Hilton Hotel uses advertising and social media strategies for the examination of the large business networks in the dilated practices through the specific changes.

2. Environmental analysis:

2.1.     PESTEL model:

  • Political: The stability of political parties, development of the reliable strategies, and the management of the business plan for the current operations are valuable in the strategic forms. The rate of taxes, development of the advanced strategic plans, and generation of the business growth plans, the organizational current activities will be reliable in the business valuable forms.
  • Economical: Hilton Hotel’s operations are affected in the endian market by the change of the economic practices, development of the valuable plans, and the entire processes of the business responses that increase the organizational functions. The GDP, inflation rate, and interest rate of the country are the key marketing activities that affect the organizational planning in the processed changes.
  • Social: With the change of trend, the entire activities of the customers are also changing. The demand, as well as consumption process of the Hilton company, are evaluated to improve the specific changes and lead the business’s current values in the strategic operations. The trend of consumption, development of the applicable changes, and the use of effective planning are the key resources that impact the organizational practices in the cleared and valuable positions.
  • Technological: The use of automation and research and development technologies helps Hilton Hotel to understand the organizational key preferences and improve the business’s large networks. The cloud computing technique helps to record the expectations of the customers and the entire strategic planning.
  • Environmental: The change in climate, weather, and environmental policies are affected by certain roles that impact the organizational performances in the future. So, the operations of Hilton Hotel are affected badly increasing the organizational performance and managing the cleared values through certain roles in the cleared activities.
  • Legal: The development of the policies, consumer protection laws, and labor policies help the Hilton Hotel to expand its operations into the new international market. The policies related to the government’s rules and regulations help to improve the organizational functions in the strategic positions by doing the valuable parts.

3. SWOT analysis:

Table 1 SWOT analysis

Strengths: The hotel has high stock performance.Strong global presence and brand recognition.Improve the programs of the customer’s loyalty.Weaknesses: Help to manage the operational cost.Relying on the heavily on franchises.Challenging the retention of the staff.
Opportunities: Expand to even more locations.Leverage the power of social media.Look into the strategic acquisition.Threats: Competitive hotel industry.Economic crises.Threat of substitutes in the international market.

4. Industry analysis by Porter’s forces:

  • Bargaining power of buyers: Hilton Hotel is a global hospitality company that’s why the customers of the hotel exist in the international market. Due to having higher customers, the bargaining power of the customer is strong which impacts the operations of the business.
  • Bargaining power of suppliers: It has moderate power because the suppliers of the Hilton Hotel are limited. Due to having limited numbers of suppliers the management of the company developed advanced practices that increase the organizational planning and managing the greater positions in reliable and valuable forms that address the possible activities. Proceeding the business operations and managing the current activities, the firms’ intentions are added.
  • The competitive rivalry: In the market of the UK as well as India, different hotel companies provide better-quality services to the customers. Due to having a higher quality of the hotel services, the management of the business develops the core strategic plans that increase the organizational functions and take the valuable strategies. The higher power of competitive rivalry affects the organizational interaction in the clear or the strategic possibles.

Table 2 Porters’ forces.

Forces.Impact.
Buyers’ power.High.
Suppliers’ power.Moderate.
Competition.High
Substitutes.Low.
New entrants.Low.
  • Threat of substitutes: In case of lack of availability of the services of the hotel company and the determination of the higher strategic power, the business roles are considered to get the higher changes. The threat of substitution of the products impacts the organizational preferences and proceeds the valuable resources that increase the business operations and take the required areas of success in the detailed forms.
  • Threat of new entrants: There are higher resources of capital as well as the investment that is required to run the operations of the business by developing the advanced resources. By gaining valuable power and improving the business directions, the firms’ operations can proceed in a reliable process.

Action plans:

1. Marketing mix:

  • Product: Hilton Hotel Inc. provides luxury as well as full-service hotels and rest. The extended stay suites are also provided by the hotel to the customers in the international markets. The main focus of the company is the focused service hotels.
  • Pirce: All the products and services of Hilton Hotel are based on the value pricing strategies The services of Hilton Hotel are very effective which is why it gains a higher market share in the competitive market. So, a value-based pricing strategy is effective in increasing the customers’ expectations.
  • Place: The main target market of Hilton Hotle Inc is the UK but now the company has more than 500 locations of hotels which is why the global market is targeted by the company. Customers can directly or indirectly contact the hotel’s management through the entire practices of the business.
  • Promotion: Hilton Hotel promotes all its services and products in the international market by using online media. Facebook promotion, Instagram ads, and website promotion are the key methods used by the company to promote business functions in the international markets.
  • People: Those people who come for family gatherings, friends, and business tourists for the spending of best moments of life are the main target market of the Hilton Hotels increasing the customers’ expectations and increasing the organizational values in the future.
  • Physical evidence: The Hilton Hotel has a beautiful infrastructure that increases the organizational planning and managing g the greater resources. To gain the attraction of customers, the development of the company’s possible situation increases. It is a very useful term that improves the organizational functions and the valuable area of business planning in the most organized networks and strategic plans.
  • Process: Hilton Hotel uses digital media to focus on the customers and IT-supported facilities for the customers’ expectations. Even the research and development technology helps the company to understand the behavior of the customers.
International Marketing and Customer Experience of Hilton Hotel Inc

Contemporary Management Challenges

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