Consultancy Project of British Telecom

In this report, “Consultancy Project of British Telecom,” British Telecommunications is one of the major and oldest telecommunications companies. The company runs its operations to gain a competitive advantage and provide high-quality services to the customers. British Telecommunications was incorporated in 1846.

It is one of the best companies that focuses on the quality of its products and services. The main purpose of the company is to increase its competitive advantage and generate higher profitability over time. It is a telecommunication company that runs its operations nationwide. The company runs its operations in more than one hundred and eighty countries.

More than thirty million customers are acting as the target market of the British telecommunication company. The company has developed different strategies to protect its services from competitors and satisfy the customers with higher quality products. Bright telecommunication group is a British multinational telecommunication company which headquarter exists in the UK.

It is one of the largest providers of faced line, mobile services, and broadband in the UK. The company also provides subscription television as well as information technology services. The origin of British telecommunication back to its founding in 1846, as the electric telegraph company. It is the public limited company that traded as the LSE, OTC, and the FTSE.

The operations of the company belong to the industry of telecommunication. Electric telegraph company, general post office, and post office telecommunications are the main predecessors of the British telecommunication company. The company served its services across all over the world. Fixed-line and mobile telephony are the main products of the British telecommunication company.

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Part: 01

Summary of BT’s current strategic position:

British Telecommunications is one of the major companies that provide different telecommunication services to customers. The customer’s success and their positive word of mouth related to the higher terms and conditions enhance the quality of the business. In this modern world, when the overall progress of the business becomes increases then its key strategic position also effected to gain higher success.

According to the Handoff matrix, the British telecommunication company has developed its strategic position in the market through the strategy of product development as well as diversification. In the strategy of product development, British telecommunication has developed new products within the same market. It helps to grow the products portfolio and build the strategic objectives.

To enhance the performance of the business and build the overall terms and conditions the management of the business takes place the higher authorities. The Handoff matrix is the strategic planning tool that provides the framework to help the executives, the senior management, and the marketers devise strategies for future growth.

On the other hand, the strategy of diversification is the process in which the market and products both are new. British telecommunication also develops the platform in which the overall strengths of the business becomes increase by focusing on the new market with the development of new products.

According to Porter’s generic strategies, the success of British telecommunication companies in the future will gain through developing value-added products. British telecommunication always focuses on the success of the customers.

They enhance the higher reputation of the business focusing on the entire availability. The senior management and the marketers develop generic strategies to focus on the major terms. In this modern world, when the overall activities and the actions take place then the customer’s strengths are also aware.

Key challenges faced by the leadership team of British telecommunication company:

British telecommunication is consisting of different departments. Either these departments are related to the success of the business. The finance, human resource management department, supply chain management department, information technology, and other departments are clearly associated with the overall success and key terms.

It helps to raise awareness and boost the higher profitability of the business from time to time. The human resource management department of the company has developed different teams by connecting all the employees that come to achieve higher standards. To overcome the situation and build the higher profitability terms the overall progress of the business becomes increase.

Each team of British telecommunication follows all the guidance and principles related to the success of the team. By developing the leadership strategies, the overall management of the business and the work progress of the team becomes strong. Here are different leadership challenges faced by the British telecommunication company. It helps to overcome the strategic terms and conditions and enhance the higher profitability of the business.

Leading the change: It is the major challenge faced by the leaders of the British telecommunication company. To overcome the challenges and tackle the main actions that are associated with the key overall progress the leaders have to develop different change strategies. Leaders want the entire change in the boundary of the organization. That’s why he or she wants to make some internal changes in the team.

Managing the team: British telecommunication company is a multinational firm. It helps to form the overall activities and build higher signs of progress from time to time. To overcome the issues and build clear and accurate terms there is strong management exists in the boundary of the firm. By dealing with the imposter syndrome and leading the change through developing others the management of the business can resolve these challenges.

The employee objection and resistance: It is a multinational firm that’s why the employees give different reviews to work in the progress and develop the new strategy. It is also a major challenge faced by the leaders. When the leaders of British telecommunication can’t gain success then it damages the whole organization.

To enhance the performance of the business, it is important to resolve the objections of employees. By developing strong communication between all the employees as well as the members of the team the challenges of leadership become resolved. It shows the higher effectiveness of providing the best quality of services to the customers in the global market.

Part: 02

Advice to strengthen the capabilities through strategic as well as the disruptive hiring of people:

There are a lot of strategies in which the British telecommunication company can improve its capabilities through the hiring of experts. To enhance the profitability of the business and generate higher success the management of the business play a vital role.  By enhancing the overall profitability and building the key activities that relate to the overall progress the management of the business becomes aware.

Successfully scaling the business is all about doing the fundamentals that offer higher stamina. It takes considerable activities of sales and marketing. British telecommunication companies should hire people that act like the major terms and conditions. These people must be aware of each activity performed by the business. What is the internal environment that affects the employee’s progress and future performance? It is known as the higher sustainability of the business.

The main purpose of developing this scheme is to generate higher success and build a long-term action plan. Development of strong relationships among all the people that exist in the boundary of the organization. It helps to overcome the basic terms and conditions. There are various factors that help to raise the standards and build higher economic growth. In this modern world, hiring experts that are liable to overcome the activities and build a strong connection among the people.

The human resource management department of British telecommunication should treat the candidates like the customers. Employees are the main part of the success of the business. They have their own values to overcome the key activities. It enhances the overall signs of progress of business and boosts the entire profitability from time to time. When the employees and customers both are treated equally then there are various factors that help to achieve the competitive strengths.

Advice to create cultural innovation, flexibility, and entrepreneurship:

Creating an innovative culture is another important element that helps to build the strategic terms. There is an extra ordinary time that relies upon innovation. The technological change band the disruption of the industry is the main seems to be accelerated. The digital information network is linking to the individuals, organizations, and nations that don’t act damages as before.

There are a lot of opportunities that grow to exchange ideas as well as cross the fertilizer. It implements the boundaries of the organization. We are also seeing the renaissance of something decided traditional. It is necessary to create an innovative culture. In the personal experience of British telecommunication, the innovative culture starts with philosophy. In the boundary of organization, people act like the key terms and techniques.

To enhance the overall progress of the business and develop an innovative environment there are various terms that help to create the opportunities. The innovative culture of British telecommunication defines the overall future goals. Higher the progress of the business and maintain the success that is leading to sustain the entire profitability becomes aware.

It is accountable for delivering the practical products as well as the processes. It can be manufactured affordably. People can trust the company by developing practical products and processes. Innovation parenting also pay the attention to developing social innovators. The employees become satisfied from time to time. It helps to overcome the situation and boosts the higher strengths from time to time. People can reinforce the cultural benefits of innovation that parenting by opening up the organizational space to allow the innovators to bypass the barriers.

Advice and guidance as to the key leadership capabilities that are necessary to operate in the context of British telecommunication’s current internal and external environment:

British telecommunication is one of the major and oldest telecommunication companies that runs its operations to build higher strategic capabilities. People can reinforce the cultural benefits by developing a strong internal and external environment of the organization. It helps to overcome the activities associated with the key beliefs. To encourage the unreasonable, most companies value their unconventional thinking.

It helps to assure the brainstorming practices that are not bad to the ideas. It is very important to develop a strong and effective internal and external environment of the organization. When the internal environment of the organization is effective then it means the management of British telecommunication also develops the efforts to enhance the external environment.

To enhance the overall progress of the business, and raise the key techniques it is very important to develop the external environment of the organization. An organization can gain success when there is a strong capability exists to overcome the actions. British telecommunication companies should focus on the needs and requirements of the employees.

By providing the best services and focusing on the key threats that are liable for the future generations the overall profitability of the business becomes increases. When the internal environment of the organization is effective then it means it is a very important element to raise the external environment of the organization.

The internal and external environment of an organization defines future sustainability and actions. In this modern world, when the overall progress of the business becomes increases then it focused on the higher incentives. To build long-term strategic planning and become the best telecommunication service platform, the overall management of the business has developed its key strengths. The political, economic, technology, environmental, legal, and social factors are the main factors that help to analyze the external environment of the business.

The conventional wisdom holds the success of the organization that dies of starvation from the shortage of good and effective ideas. It helps it develop a strong relationship among all the stakeholders that are associated to gain success. The internal and external environment of the business is the key competitive strengths that solve the major actions. It helps to overcome the strategic abilities and generate clear and perfect outcomes in the future. To raise awareness and develop the higher strengths, there is a strong relationship among all the people is necessary.

Part: 03

Advice for the suitable model for operating in a global context:

British telecommunication is the company that runs its operations across all over the world. It is the multinational company that needs to be developed the higher success forms. It helps boost the entire signs of progress and focuses the entire profitability. The telecommunication industry is more intensive due to the higher growth of technology as well as demands in the customer’s preferences.

The industry of telecommunication is one of the major elements that enhance the economic situation of the country. All the equipment used by the industry of telecommunication is rapidly gaining success from time to time. British telecommunication is the essential company that has the right employees for the higher success of the business.

To overcome the activities and generate the key abilities that are associated with the success factors of the business the management of the business takes place in the world. It will enable to enhance the performance as well as uninterrupted the operational processes. By minimizing the risks with flexible as well as adaptable working policies like the remote working culture the British telecommunication company can compete in the global market.

Recommendations to compete in the global market:

British telecommunication companies can compete in the global market by developing strong as well as effective strategies of leadership. A leader can tackle the higher success and progress of the business from time to time. The company invests a lot of amounts to improve the operations of the human resource management department.

It helps to boost profitability and generate the key actions that are associated with the successful terms. British telecommunication has a robust process to hire as well as select the employees. It is recommended that BT focus on transformational leaders as they work together with its followers, motives, and empower teams.

By evaluating the responses of customers through the process of two-way feedback, by generate higher responses of the employees and the key candidate questions, and resolving the challenges faced by the employees in the international market are some key ways that help to reduce the activities and major threats of the business.

There are a lot of models that help British telecommunication to compete in the global market. According to Hofstede’s cultural dimensions, the management of British telecommunication companies can analyze which country as well as the market is suitable for the future success of the organization. Power distance, individualism vs collectivism, masculinity, and uncertainty avoidance are some key dimensions of Hofstede’s to analyze the nature of the market.

• Power distance is the dimension that describes the consequences of inequality of power as well as the authorities in relation to the societies. High power indicates that the culture has high power differences.
• Individualism and collectivism define the overall relationship that has in each culture. Individualism refers to the societies that believe the perspective is based on a single person. But the collectivism refers to the ways in which groups and teams are formed for the betterment of decisions.
• Masculinity is the dimension that reflects the dominant values in masculine countries. The tough and tender behavior of people also analyzed the wealth-building. It follows the characteristics of modesty. High quality and caring for the people. It adapts to key strategies and actions.
• Uncertainty avoidance refers to the extent to which people feel threatened by uncertainty as well as ambiguity. It tries to avoid situations that can damage the processes. The uncertainty and ambiguity tolerance is measured through elements.

Part: 04

Managing the businesses in the global and local environment:

The British telecommunication company has developed different strategies to enhance the performance of the business as well as gain a competitive advantage in the global environment. In the local environment, the company targets only those people that exist in the boundary of the country. But in the International market, the company targets more than one segment.

It helps to gain success and improve the compatibility that helps to initiate the current resources. When the employees of the organization are satisfied then it means the overall progress of the business becomes enhanced. Employees want the different requirements and needs that help to enhance the overall progress of the business.

Recommendations: Consultancy Project of British Telecom

To compete in the global market and manage the operations of a business in local as well as the international market, the management of a company has developed different strategies. All the policies of the business define the strengths and actions from time to time.

By standardizing the process and drawing it out. Using all the resources effectively as well as efficiently. Keeping the material moving and maintaining all the factors that are reliable for success in the future. By using the innovative and advanced technology that helps to change the entire structure of BT and manage its operations in the local as well as the international environment.

Streamlining and simplifying is the key characteristics and most important way to develop the strengths and boost the higher profitability from time to time. British telecommunication companies should focus on the trends that are changing in the boundary of the organization. It helps to raise awareness and build the strategic planning for the entire profitability.

British telecommunication companies should develop a platform in which the employees of the organization can easily develop higher success and boost their strengths from time to time. To overcome the actions that directly relate to the key challenges of business, the human resource management department of BTs should analyze the internal environment of the organization.

In this modern world, competitive strategies can be easily developed by just using advanced methods and key technologies. So, the operations of British telecommunication companies can easily manage in both local as well as international markets. It helps to resolve the competitive threats. There are a lot of factors that help to resume the awareness and build clear objectives. BTS has developed effective strategies to gain the success of the project.

Project costing:

Activities	No of resources	Day cost	Number of days	Total
Initiation of the project.	2	900	5	4500
Gathering data.	2	900	25	22500
Requirement gathering.	2	900	10	9000
Data analysis.	2	900	15	12000
Recommendations.
Innovation culture.	2	900	90	81000
Leadership and flexibility.	2	900	80	72000
Entrepreneurship.	2	900	70	63000
Managing culture across the globe	2	900	70	63000
Managing the business globally and locally.	2	900	90	81000
Implementation.	2	900	700	630000
Performance monitoring.	2	900	300	270000
Control.	2	900	350	315000
Closeout.	2	900	10	9000
Total				1632000.00

Project plan:

No.	Task name	Duration	Start date	End date	2021	2026	2031
1	Transformation programmer-BT	1826	23/10/2021	23/10/2026
2	Contract award date.	0	24/10/2021	24/10/2021
3	Initiation of the project.	1826	28/10/2021	28/10/2026
4	Gathering data.	1584	01/11/2021	02/03/2026
5	Requirement gathering.	1586	03/11/2021	06/03/2026
6	Data analysis.	1615	09/11/2021	10/04/2026
7	Recommendations.	1827	11/11/2021	12/11/2026
8	Innovative culture.	1826	13/11/2021	13/11/2026
9	Leadership and flexibility.	1827	15/11/2021	16/11/2026
10	Inter-premiership	1826	17/11/2021	17/11/2026
11	Managing culture across the globe.	1831	20/11/2021	25/11/2026
12	Managing business globally and locally.	1828	22/11/2021	24/11/2026
13	Implementation.	1829	25/11/2021	28/11/2026
14	Performance monitoring.	1828	01/12/2021	03/12/2026
15	Control.	1839	05/12/2021	18/12/2026
16	Closeout.	1837	20/12/2021	31/12/2026